Terms and conditions
Welcome to LuAlKi.com (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and your relationship with LuAlKi Ltd (“LuAlKi”, “we”, “us”, or “our”), a company registered in England and Wales under company number 10992298 , with a contact email address at Info@LuAlkI.com.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
1. Use of the Website
1.1. You must be at least 18 years old or have permission from a parent or guardian to use this Website.
1.2. You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of or restrict the use of this Website by any third party.
2. Products and Orders
2.1. Product Descriptions: We aim to ensure that all product descriptions, prices, and images are accurate. However, we do not guarantee the accuracy, completeness, or reliability of this information.
2.2. Availability: All orders are subject to availability. If a product becomes unavailable after you have placed an order, we will contact you with the option to cancel or modify your order.
2.3. Pricing: Prices are in GBP (£) and include VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice.
2.4. Order Acceptance: Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us. We will confirm acceptance by sending you an order confirmation email.
3. Payment
3.1. We accept payment via [Visa, MasterCard, PayPal, and other specified payment methods].
3.2. All payments are subject to validation checks and authorization by your card issuer or payment provider.
3.3. We reserve the right to cancel any order if we suspect fraudulent activity or if payment is not received in full.
4. Shipping and Delivery
4.1. We ship to the UK and selected international destinations. Shipping fees and delivery times vary based on location and shipping method.
4.2. Estimated delivery times are not guaranteed and may be affected by external factors beyond our control.
4.3. Risk of loss and title for items pass to you upon delivery.
5. Returns and Refunds
5.1. Your Right to Cancel: Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receipt for a full refund, provided items are returned in their original condition.
5.2. Returns Process: Please visit our [Returns Policy] page for instructions on how to return items.
5.3. We reserve the right to refuse returns if the items show signs of wear or are returned outside the specified return period.
6. Accounts and Registration
6.1. When you register for an account, you agree to provide accurate, current, and complete information.
6.2. You are responsible for safeguarding your password and account details.
6.3. We reserve the right to suspend or terminate accounts that breach these Terms.
7. Intellectual Property
7.1. All content on this Website, including text, graphics, logos, images, and software, is the property of LuAlKi Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2. You may not reproduce, distribute, or otherwise use any part of this Website without our prior written consent.
8. Limitation of Liability
8.1. To the fullest extent permitted by law, LuAlKi shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Website or any products purchased from it.
8.2. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability which cannot be excluded under applicable law.
9. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.
10. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites.
11. Changes to the Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. It is your responsibility to review the Terms regularly.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@LuAlKi.com
By using LuAlKi.com, you agree to these Terms and Conditions.